Return Policy
Return Eligibility
We want you to be completely satisfied with your thermal curtain purchase. If you are not satisfied, you may return your item within 30 days of delivery for a full refund or exchange, provided the item is in its original condition with all tags attached and in the original packaging.
Return Process
To initiate a return, please follow these steps:
- Contact us via email or phone to request a return authorization
- Package the item securely in its original packaging
- Include the original receipt or order confirmation
- Ship the item to our return address (provided upon authorization)
Refund Policy
Once we receive and inspect your returned item, we will process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the item was defective or we made an error in your order.
Exchanges
If you wish to exchange your item for a different size, color, or style, please contact us to arrange an exchange. Exchanges are subject to product availability. If the item you wish to exchange for is of higher value, you will be charged the difference. If it is of lower value, we will refund the difference.
Non-Returnable Items
The following items cannot be returned:
- Items that have been used, damaged, or altered
- Items without original packaging or tags
- Custom-made or personalized items
- Items returned after the 30-day return period
Defective Items
If you receive a defective item, please contact us immediately. We will arrange for a replacement or full refund, and we will cover all return shipping costs for defective items.
Contact Us
For questions about returns or to initiate a return, please contact us at:
Email: info@uniquesrgiftux.world
Phone: +1 (201) 787-6951
Address: 18 W 83th St, New York, NY 10011, USA